InDaily

Refund & Cancellation Policy

Effective date: 16 June 2026

This policy applies to paid merchant subscriptions on InDaily (Starter, Growth, and Premium plans). It does not apply to free-tier accounts or individual offer listings.

1. Subscription Billing

  • Paid plans (Starter, Growth, Premium) are activated manually by the InDaily team. After you select a plan, our team will contact you via WhatsApp to confirm payment details before your plan is activated.
  • Subscriptions run for monthly billing cycles. Renewal is not automatic — our team will contact you before each renewal period to confirm continued payment.
  • If payment is not received by the renewal date, your listing will be moved to the Free tier at the end of the current billing period.

2. Cancellation

  • You may cancel your subscription at any time by emailing billing@InDaily.in or messaging us on WhatsApp.
  • Cancellation takes effect at the end of the current billing period. You will retain full access to your paid plan features until that date.
  • After cancellation, your account reverts to the Free tier. Your store listing and offers remain visible, subject to the Free tier limits.

3. Refunds

General rule: Subscription fees are non-refundable. Because you receive immediate access to listing benefits, priority placement, and analytics from the moment of payment, we do not issue pro-rata refunds for unused days.

Exceptions — we will issue a full refund for the current billing period if:

  • You were charged more than once for the same billing period due to a technical error on our part.
  • You cancel within 48 hours of your first-ever subscription activation and have not created any offers or received any WhatsApp leads through InDaily during that period.
  • The platform experienced a verified outage of more than 72 consecutive hours during your billing period that prevented you from managing your listings.

Refund requests under the exceptions above must be submitted within 7 days of the triggering event by emailing billing@InDaily.in with your registered email, store name, and the reason for the request.

4. Plan Upgrades and Downgrades

  • Upgrades take effect at the start of the next billing period after our team confirms the new payment amount with you via WhatsApp.
  • Downgrades take effect at the start of the next billing period. No refund is issued for the remainder of the current period on the higher plan.

5. Offer-Level Transactions

InDaily does not process payments between end users and merchants. Offer redemptions are handled directly between the customer and the merchant. Disputes about offer validity, product quality, or delivery must be resolved with the merchant directly. InDaily is not liable for merchant conduct.

6. Refund Processing

Approved refunds are processed back to the original payment method within 5–7 business days. InDaily is not responsible for delays by your bank or payment provider.

7. Contact

For billing queries or refund requests: billing@InDaily.in
Also see our Terms of Service and Privacy Policy.